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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Delois Brown

October 2, 2026

5 out of 5 rating by Delois Brown
"This is a beautiful office and the staff is very kind and patient. They go far and beyond to assist with anything especially the drive safe and safe enrollment process. Thanks Karen.👏"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Memphis insurance team. "
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joe pike

September 30, 2026

5 out of 5 rating by joe pike
"Great office, my first time in this office and the welcome was a great experience. Melody was wonderful she made me so comfortable. Karen was super nice too, love her smile. Go see Chris Jeans State Farm Ins"
We responded:
"Thank you for your review!"
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Sandra Bell

September 22, 2026

5 out of 5 rating by Sandra Bell
"Great Customer service ! Entire Staff is personable, professional and helpful. Would highly recommend Mr. Chris Jeans and his State Agency!!"
We responded:
"Sandra, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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AC Lacy

September 22, 2026

5 out of 5 rating by AC Lacy
"Great office great prices"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Chris Jeans’s team. "
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Mary Hollingsworth

September 16, 2026

5 out of 5 rating by Mary Hollingsworth
"I'm a senior and sometimes need help so whenever I call or go in I'm greeted with a smile and a hello how may I help you. This attitude goes a long way we me and make me want to continue my services with them and tell someone else about this great service. Thanks State Farm"
We responded:
"Mary, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Memphis insurance team! - Your State Farm Agent, Chris Jeans "
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Donna Matthews

September 16, 2026

5 out of 5 rating by Donna Matthews
"Wonderful service very wonderful attitude 💯"
We responded:
"Thank you so much for the 5 stars, Donna! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Letanya Granderson

September 15, 2026

5 out of 5 rating by Letanya Granderson
"The whole staff was so nice and friendly and they even went above and beyond to help with my issues. I'm so grateful for them"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Tarrick Peterson

September 14, 2026

5 out of 5 rating by Tarrick Peterson
"Great staff! I have been a customer for years!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Ababacar Fall

September 11, 2026

5 out of 5 rating by Ababacar Fall
"Great office & the best staff ever! The receptionist is quite friendly."
We responded:
"Ababacar, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Memphis insurance team is always here and happy to help. "
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Bobby Hankins

August 19, 2026

5 out of 5 rating by Bobby Hankins
"Great office and very knowledgeable and the staff is nice."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Memphis. "
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Chiquita Carpenter

August 11, 2026

5 out of 5 rating by Chiquita Carpenter
"They are great they greet you like they bring knowing you got years .The owner is very very helpful and the ladies there are awesome I will tell the world about them .Go to them any day they going to make sure you are satisfied."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Arnesia Parker

August 10, 2026

5 out of 5 rating by Arnesia Parker
"He was great on helping me get back on track"
We responded:
"Hi Arnesia, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Chris Jeans’s team.  Please reach out to us if any questions come up!  - Chris Jeans’s Insurance Team "
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Wendolyn Payne

August 7, 2026

5 out of 5 rating by Wendolyn Payne
"When I say I love my State Farm agency, I mean that truly. The care they provide with everything concerning my vehicle and home always leaves me in a state of peace."
We responded:
"Wendolyn, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Patrece Williams

August 6, 2026

5 out of 5 rating by Patrece Williams
"Karen is very pleasant and always willing to assist."
We responded:
"Thank you so much for the 5 stars, Patrece! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Karen Collier

July 20, 2026

5 out of 5 rating by Karen Collier
"Excellent knowledge service"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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K D

July 17, 2026

5 out of 5 rating by K D
"Great Service!"
We responded:
"Thank you for the 5-star review, K! We’re proud to serve the Memphis community and truly appreciate your support. "
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Tony Hale

July 17, 2026

5 out of 5 rating by Tony Hale
"I rate this office a 10 star if I could. Great service"
We responded:
"Thank you for the 5-star review of Chris Jeans’s team - we really appreciate your kind words! "
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David Self

July 15, 2026

5 out of 5 rating by David Self
"This has been the best experience I’ve had purchasing home and auto insurance from State Farm all of my needs were met great savings best customer service ever."
We responded:
"David, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Mareisha Davis

July 15, 2026

1 out of 5 rating by Mareisha Davis
"Tried to get a quote over the phone was placed on hold, she then proceeded to hang up in my face & didn’t call back either. Lazy & unprofessional"
We responded:
"Hi Mareisha! I hate that you had this experience! I checked our system and did not see your name/contact information so it may have been a different office. If you give the Chris Jeans State Farm office a call at 901-346-0300 and ask for me directly, I'd love to see if we can help you out. - Chris Jeans"
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Sherron Mayes

July 14, 2026

5 out of 5 rating by Sherron Mayes
"This was a nice experience I had with the Lady Great Office"
We responded:
"Sherron, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chris Jeans’s Team is just a call or email away!"
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Fern Alexander

July 13, 2026

5 out of 5 rating by Fern Alexander
"Love them!"
We responded:
"Thank you for the amazing review, Fern! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Rhonda

July 10, 2026

5 out of 5 rating by Rhonda
"Shout out to Chris Jeans and his caring staff!! I appreciate the time they took to educate me so that I know what I am paying for. They care!"
We responded:
"Wow, thank you for the 5-star review, Rhonda! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Leanna Sykes

July 10, 2026

5 out of 5 rating by Leanna Sykes
"Great experience working with Rhonda on bundling my auto/home Owners insurance. Very knowledgeable and thorough and answered all my questions."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Linda Mangum

July 9, 2026

5 out of 5 rating by Linda Mangum
"This State Farm office is GREAT& the receptionist is AWESOME ."
We responded:
"Linda, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chris Jeans’s Team is just a call or email away!"
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Delores Mangum

July 9, 2026

5 out of 5 rating by Delores Mangum
"This office very nice and corporative"
We responded:
"Delores, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Chris Jeans’s Team—we are always here to help!"